• NHS prescription dispensing service
  • NHS repeat prescription dispensing service
  • Private prescription dispensing service (prescription cost quoted before dispensing)
  • Repeat prescriptions dispensing service
  • Free ordering of repeat prescriptions
  • New Medicine service
  • We dispense and give advice on over the counter medication.

We offer a professional and personalised service to ensure that patients receive the best possible care.

Have your prescription automatically sent to Shantys Pharmacy

Would you like to your prescription to be automatically sent to Shantys Pharmacy so you can collect it directly? It does not matter if you have a Boots prescription (it is easy to move), or a free prescription (we will never charge you if you are entitled to one), all you have to do is follow the steps below, and we will take care of the rest.

Please complete the nomination form online (click button below), or download the paper form, fill it in and then send the form to: 

Repeat Prescriptions

 If you are registered with any GP surgery in Tower Hamlets, you can order your repeat prescriptions through us.

We’ll send your request to the GP. Once checked and approved, they’ll send us back a prescription and we can get your medication ready for you.

Collect your prescription from Shantys Pharmacy within 3* working days of placing your order. We’ll let you know when your order is ready to collect.

*3 working days is an estimated time. We aim to complete the process in this time, but on 5-10% of occasions delays from GP surgeries may extend the time taken.

Text Alert

Text Alerts

We can send a text alert to your mobile phone once your prescription is ready. Be sure to fill in the question about texts in the form above and provide your mobile number.

Apps and online ordering

The use of an app or an online platform makes life easier. Many systems will provide a quick and efficient way to order your repeat prescription online, without having to pop in to your GP and hand in a paper repeat. Many such apps and platforms will also allow more streamlined communication with your GP practice, for example to check test results or book appointments. Systmonline is one of many such systems which GPs are now turning to, but there are many others, each with their own advantages. In the age of an increasingly paperless society, where the vast majority of NHS prescriptions are issued in the form of an online prescription, there has never been a better time to order prescription online.

The NHS App provides a simple and secure way for patients to access a range of NHS services on their smartphones or tablet.

When you order a prescription online, you can have your prescription sent electronically to a pharmacy of your choice. This is called a nomination.

  • Use the NHS App to nominate Shantys Pharmacy.  We will then automatically receive your prescriptions until you change or remove your nomination
  • You can request repeat prescriptions through the app. If you have already nominated Shantys Pharmacy, prescriptions will be sent to us for collection. 
Shantys Pharmacy

The NHS App is free to download.

You can use it to nominate Shantys Pharmacy as the place to collect your orders.

Frequently asked questions...

That’s easy: look on the internet, arrange for a pharmacy to receive your prescriptions electronically from your GP (see below). See how they do for yourself, and then stay with them or move to another pharmacy.

Of course, but you might do better to look for a “pharmacy near me” instead, as Pharmacists and Pharmacies are trying their best to move away from the image of being a “Chemist”, since prescriptions are only a part of what we do nowadays. 

In England, if you are given a repeat prescription for regular medication, then you need to arrange a convenient method for ordering a new repeat prescription before your medication runs out. This can be done in a number of ways. At Shantys Pharmacy, if you are registered with any GP surgery in Tower Hamlets, you can order your repeats through us, and we will track the progress of your order and have your prescription ready within 3 working days* of placing your order.

From experience, we know that patients who do choose an online pharmacy, such as Echo (who are owned by Lloyds), or Pharmacy2U, will often revert to our service, since ours is a personalised service that will inevitably be more reliable than one location using Royal Mail to deliver nationally, as most online pharmacies do. Such Pharmacies are also unable to assist with an emergency prescription on the odd occasion that you may have ordered late or the GP may not have produced the prescription on time. They are also generally unable to offer additional advice on the medicines dispensed and even on saving money on prescriptions costs through prepayment certificates, which we always offer at no extra charge.

See more about Repeat Prescriptions here 
*3 working days is an estimated time. We aim to complete the process in this time, but on 5-10% of occasions delays from GP surgeries may extend the time taken.

For many years, paper prescriptions have been declining to make way for electronic prescriptions, which are paperless. If you are given a paper prescription, for example from an NHS prescription, then by all means come and see us and we will dispense it. In all likelihood, especially if it comes from your GP, your prescription will be electronic and therefore paperless. It will be sent directly to your nominated pharmacy. You control the nomination, so you get to choose which pharmacy it will go to. 

You can ask a GP to nominate a pharmacy, or for a pharmacy to put a nomination in place on your behalf. Any nomination stands until it is cancelled, and your prescriptions will continue going to that pharmacy unless you decide to change that.